Right of withdrawal
1 Consumer right of withdrawel
The following right of withdrawal only exists for consumers:
Right of withdrawal instruction
Right of withdrawal
You have the right to withdraw from this contract within 14 days without stating any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you, who is not the carrier, has or have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (DAVOSA Swiss, Bohle GmbH, Bunsenstr. 1a, 32052 Herford, Tel. +49 5221 9942400, E-Mail: email@example.com) in a clear statement (e.g. a letter sent via post, telefax or email) of your decision to withdraw from this contract. You may, if you wish, use the accompanying template withdrawal form, however you are not obliged to do so.
To comply with the withdrawal period, it is sufficient that you send your communication that you are exercising your right of withdrawal before expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs that have arisen from you selecting an alternative delivery option from the economical delivery option we offer as standard), immediately and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For reimbursement, we will use the same means of payment that you used for the original transaction, unless another arrangement was expressly agreed upon with you; on no account will you be charged for this reimbursement. We can refuse reimbursement until we have received the goods or until you have provided proof that you have returned the goods, depending on which occurs first.
You are obliged to return or hand over the goods to us immediately and in any event no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is considered met if you send the goods before the period of fourteen days has expired.You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this results from the handling other than what is necessary to ascertain the nature, properties and functioning of the goods.
The right of withdrawal does not apply to distance contracts for the delivery of goods that are not prefabricated and that require an individual selection or determination by the consumer for their production or are clearly tailored to the personal needs of the consumer (e.g. in the case of specially commissioned engravings).
2 Template withdrawel form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
Tel: +49 5221 9942400
I/We (*) hereby withdraw from the contract concluded by me/us (*) concerning the purchase of
the following goods (*)/the supply of the following service (*)
Name of the consumer
Address of the consumer
Signature of the consumer (only required for paper communications)
(*) Delete as applicable